simple pricing.
no confusion.

Yes. nellie needs a WiFi connection, at home or in a care home, to receive photos, messages and updates. Nothing else is required.

Yes. You can invite unlimited family and friends at no extra cost, and everyone can share photos, messages and updates from their own phone.

Not at all. nellie arrives personalised and ready to go: plug it in, connect it to WiFi and pair it with the app using your unique code.

Yes, your nellie connect subscription can be cancelled at any time. If you decide to cancel, the nellie tablet will still work, but family connection features such as messages, photo uploads and activity insights will no longer update through the app.

Yes. nellie works anywhere with WiFi, and many families use it in care homes, where staff often enjoy helping with it too.

Every nellie comes in a protective easy-hold case and is covered by warranty. If anything goes wrong, we'll repair or replace it.

nellie is intentionally one-way to stay calm and simple. Instead of replies, the family receives gentle insights showing what your loved one has viewed and listened to.

Yes. nellie was designed with cognitive decline in mind: no apps, no settings and no learning curve, just familiar faces, music and memories. More about nellie for dementia.

Yes. Every nellie arrives personalised for your loved one and works straight out of the box.